Support Options

At Kronos Booking Solutions, we are committed to providing you with the highest quality support.

Our customers enjoy the follow support options:

Best of all we don't lock you into any costly contacts.

Standard Support

Standard support is part of our commitment to offer you advanced products and great service. You will receive:

Web / Email Support

Our experienced team can answer your questions via our support portal at: http://my.kronosonline.com.au

Online Knowledge Base

Our online Knowledgebase has all the most frequently asked questions.

User's Guide

Browse our manuals and guides to help you get the most out of your Kronos system.

Training Videos

Watch videos to assist with the setup of our software.

Updates

Receive the latest version of our software whenever it's released.

Gold Membership


Our experienced team can answer your questions over the phone

Gold Membership includes all the benefits of Standard support plus phone support, Client/Product Imports and priority access to beta or community technology preview releases.
Gold support is provided for a small monthly fee of $49.

Phone Support

Our experienced team can answer your questions over the phone

iPhone App

View your clients, products, services and bookings on your iPhone.

Client/Product Imports

We can assist with the export and import of your product and client data from your old system.

Remote Access

Our support team can login to your computer to help troubleshoot a problem, or to show you around Kronos.

Offsite Backup

Keep your data safe by backing it up to our servers over the internet. Contact support to help you setup this service.

Discounts

Discounts on select products, services and upgrades.

Extra Features

Unlock extra features that are only available to our gold members.